Don't let one bad review
destroy the reputation
you spent years building.
CrestWard monitors your Google reviews 24/7, drafts replies in Malayalam or English, and gives unhappy patients a private channel to resolve concerns directly with your clinic.
No credit card · 30 days free · Price locked forever
CrestWard Dashboard247
Reviews
78%
Replied
+23
This Month
Rajan Pillai
"Waited 3 hours after appointment with no explanation. Very disappointed with the service..."
"Dear Rajan, we sincerely apologize for the wait. Your time is valuable and this falls short of our standard..."
30 days
Free for founding clinics
Malayalam + English
AI replies in your language
~30 sec
To reply to any review
Three steps to a better reputation
01
Connect Google
Link your Google Business profile in 60 seconds. No technical setup required.
02
We sync your reviews
Every review appears instantly with AI sentiment analysis and priority flags.
03
Reply in your language
AI drafts responses in Malayalam, English, or Hindi — ready to post in one click.
Everything your reputation needs
Built for how Indian doctors actually work
Reply to every review in 30 seconds, in any language
Our AI reads the review language and responds appropriately. A Malayalam review gets a Malayalam reply. Every time.
Capture patient concerns before they go public
Patients who rate 1–3 stars see a private feedback form so you can resolve their concern directly. A better experience for everyone.
Get 3× more reviews via WhatsApp
Send personalised WhatsApp messages to today's patients. Most reply the same day. No app download. No login.
Know exactly why patients rate you 3 stars
Sentiment analysis surfaces patterns — waiting time, billing confusion, staff manner — so you can fix the real issue.
The CrestWard effect — projected over 90 days
Based on industry benchmarks for active review management
Before
3.7
2 reviews / month
0 replies
After
4.6
23 reviews / month
95% replied
Simple pricing for Indian clinics
Per clinic account · Cancel anytime
Solo
- Review Monitoring & Sync
- 200 WhatsApp Messages/month
- AI Auto-Reply (All Reviews)
- Multi-Language Replies (Malayalam, English, Hindi)
- Review Gating — stops bad reviews before Google
- Basic Analytics Dashboard
Clinic
- Everything in Solo
- 1,000 WhatsApp Messages/month
- Up to 5 Doctors
- Advanced Analytics & Insights
- Per-Doctor Performance Reports
- Priority Support
Hospital
- Everything in Clinic
- Unlimited WhatsApp Messages
- Unlimited Doctors
- Dedicated Account Manager
- White-Label Feedback Page
- Advanced Reporting & PDF Exports
- Bulk Review Management
- Priority Phone Support